Expertise. Intuition. Ingenuity.
Mr Praveen Gopal
Senior Advisor - Residential & Home Care Operations and COVID Response
Praveen is the principal advisor at Veen Care, an aged care specific national consultancy.
He is currently Deputy Chair of the Ministers Rural & Remote Aged Care Accord and spent 2 years improving community aged care services in the Northern Territory. He also has direct experience with managing COVID outbreak sites within residential aged care.
He has extensive culinary and food services experience and has held senior positions at QANTAS, Amity Group, Sodexo, Uniting, Aurrum and Summit Care over an aged care career than has spanned more than 20 years. and has also worked in complaints resolution with the Department of Health.
He is a Fellow of the Australian Institute of Hospitality Management and holds formal tertiary qualifications in Accounting & Strategy, Project Management and a Masters degree in Business Administration.
Aged Care Consulting & Advisory Services and Veen Care combine for major projects to provide an aged care specific end to end consultancy solution covering all clinical and non-clinical aged care standards..
Ms Nicole Smith
Senior Advisor - Dementia Care, PCC and COVID Response
Nicole is the Principal of The Community Café - Health & Wellness and is a Registered Nurse and Gerontologist with extensive experience in residential aged care, dementia care and implementing person centered care models.
Prior to joining the consultancy, Nicole worked with a large Health Care Provider to assist the Commonwealth to provide an assessment and management first response option for providers with COVID-19 Outbreaks in NSW, ACT and VIC. This senior role was also responsible for recommending, designing, deploying and managing emergency response teams to facilities in need. Nicole’s background in Residential Aged Care Facility Management and NDIS gives her an in-depth knowledge of all aspects of caring for the elderly
She has had extensive experience in managing outbreak sites across Australia over the past two years. Nicole divides her time between the consultancy and managing a new and exciting holistic model of care for those living with Dementia and Disabilities
Mr Andrew Dean
Senior Advisor - Residential Aged Care, NDIS, IPC and COVID Response
Andrew is the Principal at Simply Living and is a Master’s qualified Registered Nurse with additional qualifications in IT and Engineering who has extensive experience in residential aged care, predominately in Victoria.
Andrew has worked as a National Clinical Manager of a large Health care provider working with the Commonwealth providing an assessment and management first response option for providers with COVID-19 Outbreaks around Australia. In this and other senior roles he was also responsible for recommending, designing, deploying and managing emergency response teams to facilities in need.
He has had extensive experience in managing outbreak sites over the past two years. Andrew excels at review, assessment, documentation and optimisation of all processes within your organization. His varied background can give you an edge on the competition through an unrivalled knowledge across clinical, IT and Engineering.
Andrew divides his time between consultancy and designing a new model of aged and disability care for first Australians living in remote communities.
He holds both membership and is a Victorian Council Member with the Australian College of Health Service Management and a member of the Australian College of Infection, Prevention & Control.
Mr Craig Hooper
Senior Advisor - Residential Aged Care, Healthcare Management, IPC and COVID Response
Craig is the Principal at Nampart Health, a healthcare consultancy and training company. He is a Registered Nurse and Paramedic, with a Master’s in Education and is a PHD candidate. Craig has domestic and international experience in healthcare management and operations. He brings a unique perspective to aged care and NDIS with his expertise in both nursing and paramedicine.
Craig’s specialisation is healthcare management uplift and operational improvement. He has worked as an Executive Director, General and National Operations Manager in the health care arena. More recently, within Aged Care units, Craig has provided assessment and management options for providers with COVID-19 Outbreaks in VIC and NSW. Working in collaboration with facilities, he was responsible for recommending, designing, deploying and managing emergency response teams, along with engaging with Commonwealth and State bodies.
Craig is an Associate Fellow of the Australasian College of Health Service Management. and a member of the Australian College of Infection, Prevention & Control. Craig divides his time between providing healthcare consultancy services, providing professional development workshops for evolving clinical managers in Southeast Asia and completing his PHD candidature.